Privacy Policy

Effective Date: April 24, 2025
Selekta is committed to protecting your privacy. This policy outlines how we collect, use, and protect your data.

1. Data Collection
- Personal Information: We collect your name, WhatsApp number, age, and other details you provide during interactions to ensure compliance with legal age requirements.
- Transaction Data: Information related to product orders and payments.
- Usage Data: Data on how you interact with the platform to improve services.

2. Data Usage
- To facilitate transactions between vendors and customers.
- To enhance the platform experience, including AI-powered personalization.
- To communicate with users for support and updates.
- To verify the legal age of users for the purchase of age-restricted products.

3. Data Sharing
We only share data with vendors for fulfilling orders and do not sell your personal data to third parties. Vendors are required to comply with data protection laws and may only use your data for order fulfillment.

4. Security Measures
We employ encryption and other security protocols to protect user data from unauthorized access. Age verification data is securely stored and only used for compliance purposes.

5. User Rights
You can request to access, update, or delete your data by contacting us. However, certain data may be retained for legal or regulatory compliance, such as age verification records.

6. Updates to Policy
We may update this policy periodically. Changes will be communicated through WhatsApp.

Vendor Performance, Ratings & Account Termination Selekta AI is committed to providing a trustworthy, high-quality experience for all users. To ensure this, vendors using the platform are subject to ongoing performance monitoring through customer ratings, reviews, transaction data, and other feedback mechanisms.

Selekta AI reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate any vendor account for reasons including, but not limited to:

Repeated complaints or negative feedback from customers;

Poor fulfillment practices, including late or non-delivery of goods;

Misrepresentation of products or services;

Inappropriate conduct or communication with users;

Violation of applicable laws, platform guidelines, or terms of service;

Any activity that may damage the reputation or trustworthiness of Selekta AI or its user experience.

Selekta AI, its parent companies, affiliates, licensors, partners, or third-party service providers shall not be held liable for any losses, damages, or claims arising from actions taken against vendors in accordance with this clause. All decisions made by Selekta AI under this provision are final and non-negotiable.

By using the Selekta AI platform, vendors agree to this policy and acknowledge that continued access is contingent upon consistent adherence to quality and compliance standards set forth by Selekta AI, which may be updated from time to time.